We are working with our postal/courier partners to maintain services, however delays should be expected. Many countries have implemented special measure to combat the spread of Coronavirus COVID-19, especially for signature service to maintain social distancing.

The number of countries that we can access is changing daily. Most major export routes remain open, and we continue to accept and process orders, although customers may experience varying levels of delay.

There are significant delays to a number of countries right now due to a lack of available transport links and suspension of certain country’s postal operations. Please keep this in mind before contacting us. It is also advisable to check with your local postal service provider for delays. 

For UK residents, we aim to get your product to you within 1-3 working days, however, there could be rare occasions where this benchmark is not met. We do our best to keep these occurrences to a minimum.