website
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
()
ago check_circle Verified purchase
Skip to content

Refunds Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase - hello@cushionpop.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at 

 hello@cushionpop.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Check out our friends

Personalised Gifts for any occasion

TotallyPersonal.co.uk is a UK-based company offering bespoke personalised gifts. With a range of unique products, they ensure each gift carries a special touch, perfect for any occasion or milestone.

Visit

Lovely keepsake plaques

SignsPop is a UK-based company specialising in keepsake signs, plaques, blocks, and pocket tokens. Offering a diverse collection, SignsPop ensures each piece serves as a cherished memento for any occasion.

Visit

Widest range of personalised products

Personalised Gifts Market is a UK-based retailer specialising in customised gifts. With a curated selection of bespoke items, Personalised Gifts Market provides the perfect touch for any special occasion or commemorative moment.

Visit