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Due to Royal Mail strikes, items delayed use Next Day Delivery - Order Before 12 pm - Mon-Thurs

    Refunds Policy

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youโ€™ll also need the receipt or proof of purchase -ย hello@cushionpop.comย If your return is accepted, weโ€™ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    You can always contact us for any returnย questions atย 

    ย hello@cushionpop.com

    Damages and issues
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    ย 

    Exchanges
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


    Refunds
    We will notify you once weโ€™ve received and inspected your return, and let you know if the refund was approved or not. If approved, youโ€™ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

    Our Guarantee

    We promise that you'll fall in love with our product. If your items arrive damaged or not in great condition we'll send you a new one, no questions asked.

    Next Day Delivery

    For only ยฃ9.99 we can deliver your item the very next day! As long as your order before 12 pm!

    Secure Payment Options

    Our store only approves payments from reputable payment vendors. including PayPal, Apple Pay & VISA